Returns Policy

Shop with confidence. If you change your mind or aren't 100% happy with your purchase, we accept returns within 30 days, provided you meet the conditions below:

• The product is returned within the 30 day change of mind period. This period starts from the purchase date, which can be found on your receipt or order confirmation.
• You return the product in its original condition, unworn and with the tags attached, unless the product is an excluded product.
• You supply your store receipt/tax invoice or online order confirmation email as proof of purchase. Your proof of purchase must be within the 30 day change of mind period.

Excluded Products

Some products cannot be returned or exchanged for change of mind. These are marked as excluded on the product page:

• Underwear, swimwear and hosiery
• Face masks and other hygiene products
• Gift cards

Faulty Products

We reserve the right not to accept the return of a faulty product where we inspect the product and reasonably assess that the fault is a result of:

• Damage caused by neglect or misuse (for example, treatment inconsistent with the product's care instructions or wash guide); or
• Usual wear and tear following use of the product.

Online Purchases

If you would like to return items from your online purchase, check the options below (depending on payment type) to see if you are eligible to return in store:

• Full priced items: paid by credit card, PayPal, Apple Pay, Afterpay or Zip are eligible for a refund. Paid by gift card are eligible for a refund or gift card. Not eligible for exchange.
• Sale items: paid by credit card, PayPal, Apple Pay, Afterpay or Zip are eligible for a refund. Paid by gift card are eligible for a refund or gift card. Not eligible for exchange.
• Outlet items: not eligible for exchange, refund or gift card.

Sale & Outlet Products

Sale merchandise is eligible for exchange or store credit only. Any items marked FINAL SALE on the receipt or swing tag cannot be returned for an exchange or refund, unless knowingly sold with faults.

Returning Online

For all card and gift card payments, locate your order number and start your return through our online returns portal. For buy now, pay later payment methods, see the information below for each provider's policy.

Return via Post

Log your return through the returns portal, print the label and drop the parcel at any Australia Post outlet.

Third Party Purchases

Items bought from a third party retailer must be returned to that retailer under their own returns policy.

Afterpay & Zip Purchases

Payments made online using Afterpay or Zip can only be refunded online. See Return via Post above for more information.

Terms & Conditions

All returns are subject to our full terms and conditions. Nothing in this policy limits your rights under the Australian Consumer Law.