FAQs
We currently offer free standard shipping on Australian orders, and $17.95 for all express shipping on Australian orders.
Unfortunately, due to the nature of our order processing system we are unable to amend or cancel orders once placed. Please wait to receive your order and return it for a refund.
Please visit our returns page for full details on how you can return your order.
We offer refunds for all purchases returning within 30 days of delivery. Click here for our full returns policy.
Yes, the same policy applies across full-price, promotional, and markdown products.
Delivery timeframes vary based on where you are located. Typically, standard shipping takes 2-6 business days and express takes 1-3 business days.
There is a size guide listed for each product. You can also head to our Size Guide page here for more info.
Please use the ‘Promo Code’ box at the Checkout.
Please check the terms and conditions of your coupon code, making note of minimum spend requirements or exclusions. If it’s still not working, please email support@ellesse.com.au.
We offer credit card, PayPal, Afterpay, Zip Pay, Apple Pay, Google Pay and ShopPay.
Head to this page.
Our reputation for quality products and service is very important to us, so rest assured that we'll do everything we can to resolve this issue quickly. Please reach out to our Customer Support team by visiting the Contact Us page for further assistance.
