Garment Care
Caring for your ellesse
Follow the care label on every garment. Wash with like colours, avoid bleach, and reshape while damp.
Washing
Machine wash cold on a gentle cycle. Turn printed garments inside out to protect the print.
Drying
Line dry in shade. Tumble drying shortens the life of elastane and printed trims.
Some products cannot be returned or exchanged for change of mind. These are marked as excluded on the product page.
- Underwear, swimwear and hosiery
- Face masks and other hygiene products
- Gift cards
We reserve the right not to accept the return of a faulty product where we inspect the product and reasonably assess that the fault is a result of:
- Damage caused by neglect or misuse (for example, treatment inconsistent with the product's care instructions or wash guide); or
- Usual wear and tear following use of the product.
In Store Purchases
If you have purchased an item in-store and would like to make a return, you can visit your local boutique or outlet to do so. You will require proof of purchase in order to make the return.
Online Purchases
If you would like to return an item(s) for your online purchase, please see the following options (dependant on payment type) to see if you are eligible to return in-store:
Sale merchandise is eligible for exchange or store credit only. Any items marked FINAL SALE on the receipt or swing tag cannot be returned for an exchange or refund, unless knowingly sold with faults.
